Frequently Asked Questions

A SafeCode™ is a smart QR code tag that you attach to your valuable items like phones, laptops, luggage, keys, and more. When someone finds your lost item and scans the QR code, they can instantly contact you without seeing your personal information. It's a secure way to get your lost items back.

It's simple:

• Get SafeCodes™ - Order digital or laminated tags
• Attach them - Put SafeCodes™ on your phone, laptop, luggage, etc.
• Relax - If someone finds your item, they scan the code and you're notified instantly via SMS and email

No app needed for the finder - they just scan with any smartphone camera.

No! That's one of the best things about SafeCodes™. The finder simply scans the QR code with their phone's camera (built into iPhone and Android), and a web page opens immediately. No app download required - making it much more likely someone will actually contact you.

Absolutely. When someone scans your SafeCode™, they only see your first name and the reward amount. They never see your phone number, email, or address. All communication goes through our secure system, so your privacy is always protected.

Each SafeCode™ is active for 3 years from the date of purchase. We'll send you a reminder email before it expires so you can renew if needed. This also gives you a chance to update your contact information or replace worn tags.

Digital SafeCodes™ ($9.99)

• Instant PDF download
• 3 sizes included (Large, Small, Mini)
• Print unlimited copies at home or any print shop
• Great for DIY enthusiasts

Laminated SafeCodes™ ($19.99+)

• Professional, credit card-sized tags
• Durable and waterproof
• Peel & stick adhesive backing
• Ships to your door in 3-5 business days

The reward amount you set during checkout is displayed when someone scans your SafeCode™. It's an incentive for finders to return your item. You choose the amount ($25, $50, $100, or custom) and it's shown as "Reward offered up to $X". The actual reward exchange is between you and the finder - we just display the amount to encourage returns.

Yes! We offer corporate plans starting at $99/year for 50 SafeCodes™. Perfect for businesses that want to protect company laptops, equipment, or assets. Learn more about corporate plans →

Digital: Instantly! You'll receive an email with your PDF download link immediately after purchase.

Laminated: Ships within 1-2 business days and typically arrives in 3-5 business days via USPS.

Yes! Your contact information is stored in our secure database, not printed on the tag itself. Contact us at support@founditsafe.com to update your phone number, email, or emergency contacts at any time.

We offer a 30-day money-back guarantee. If you're not satisfied for any reason, contact us within 30 days of purchase for a full refund. No questions asked. Learn more about our guarantee →

Anything valuable that could get lost! Popular items include:

• 📱 Smartphones & tablets
• 💻 Laptops & computers
• 🧳 Luggage & travel bags
• 🔑 Keys & keychains
• 📷 Cameras & equipment
• 🎒 Backpacks & purses
• 🎸 Musical instruments
• 🛴 Bikes, scooters, e-bikes

We recommend placing it inside your phone case (between the case and phone back) or on the back of the case itself. The mini size is perfect for phones. Make sure the QR code is visible and scannable - the finder needs to be able to access it easily.

QR codes are quite resilient and can still scan even with minor damage. However, if your laminated SafeCode™ becomes too worn or damaged, you can print a new one (if you have the digital version) or contact us for a replacement. This is one reason we recommend the 3-year renewal cycle.