FOUND IT SAFEPrivacy Policy
Last Updated: January 9, 2026
Found It Safe LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Emergency Contact Information: Names, phone numbers, and email addresses of contacts you designate
- Payment Information: Payment details processed securely through Stripe
- Item Information: Details about items you choose to protect with our QR codes
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send SMS notifications when your QR code is scanned
- Notify your designated emergency contacts when an item is found
- Respond to your comments, questions, and customer service requests
- Send you technical notices and support messages
SMS Communications
By providing phone numbers during the order process, you consent to receive SMS text messages from Found It Safe. These messages include:
- Order confirmations
- Notifications when someone scans your QR code
- Alerts to your emergency contacts when an item is found
Message frequency varies based on QR code scan activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Finders: When someone scans your QR code, they see limited contact information you've chosen to display
- Service Providers: We use trusted third parties like Stripe (payments), Twilio (SMS), and Firebase (hosting) to operate our services
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using Google Firebase with encryption at rest and in transit.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Found It Safe LLC
Email: support@founditsafe.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.